Ticket Refund & Exchange
Please choose your tickets carefully as RPAC does not provide refunds or exchanges, unless required by law. Any refunds that are provided are in accordance with the LPA Consumer Ticketing Code of Practice
No refund is available for tickets downgraded to a performance or concession type of lesser value.
Ticket exchange policies vary per production. Please contact Redland Performing Arts Centre Ticketing for details pertaining to the production you have selected. For productions in which exchange is authorised, the exchange can only take place between two performances of the same production.
All ticket exchanges are subject to availability and must be carried out in person at the RPAC box office a minimum of 24 hours prior to the ticketed performance. An administrative fee of $3.70 per ticket applies. Should a ticket be exchanged to a performance or concession type of higher value, the patron will be liable for the administrative fee plus the difference in price.
Please report lost or stolen tickets to Redland Performing Arts Centre Ticketing as soon as possible. Duplicate tickets will only be issued half an hour prior to the performance from the venue Box Office.
Change of Artist
The right is reserved to vary advertised programs and to add, withdraw or substitute artists as necessary.
Suitability for Children
Performances are indicated as being suitable for children based on the information and advice provided by the producers of the performance. However, please read the supplied information on each performance and check out the relevant web links/video footage to determine if a performance is suitable for your particular child prior to purchasing a ticket.
LPA Consumer Ticketing Code of Practice